How can we help?

FAQ

Products

My dog has allergies, can he/she eat your treats?

Yes. No artificial ingredient is added to our formulations, it is only vegan based ingredients that are all approved by Health Canada. Also, for people allergic to nuts, our treats are manufactured in our peanut-free facility.

How many calories your treats have?

All of our heart shaped treats contain approximately 10-12 calories per treat because of their size.

For a less caloric treat, our mini treats are only 10 mm in diameter and contain only 3 calories per treat.

How many treats per bag?

There are approximately 100 treats per 200g pouches and 50 treats per 100g pouches.

For our mini treats, a 100g pouches contain approximately 165 treats.

What is the texture of your treats?

Our treats easily break under the tooth. They do not contain vegetal glycerin therefore they are not soft.

Are there any contraindications to my dog eating your treats?

No, unless your female dog is pregnant or breastfeeding. If somehow you have questions or that your dog is on medications, consult with a veterinary.

What is the shelf life of your treats?

The shelf life of our treats is 24 months. The lot number and the best-before date are indicated on the pouch.

Production

Where are your treats made?

All our treats are manufactured by us in our East Broughton, Quebec facility.

How do you use the fruits and vegetables in your process?

Every formulation is made from a whole fresh fruit or vegetable that is reduced into a puree by us inhouse.

Why do you dehydrate the treats at a low temperature?

We dehydrate our treats at a low temperature to make sure we preserve all the active molecules of our functional ingredients as well as to preserve the natural colors of the fruits, herbs and algae used in the different formulations.

Are all your ingredients approved by a regulatory body?

Yes. Every ingredient of every formulation is approved by Health Canada.

Ordering

What are the shipping costs?

Shipping is free for orders above 45$ before taxes.

Where can I find your products in my area?

To know if there is a retail store carrying our products near you, go to the ‘where to buy’ webpage in the navigation menu of our website.

All our products are also listed on our online store.

What are the shipping delays?

Upon receiving your order, your package will leave our facility 24 – 48 hours later. Based on reasonable delivery delays, you should receive your order between 4 – 7 business days after completing your order.