FAQ

Yes! All of our dog supplements are registered as Veterinary Health Products (VHP) with Health Canada, which ensures their safety, quality, and effectiveness.

Yes! Our formulas are hypoallergenic and made without artificial flavors, colorings, or harsh preservatives, making them suitable for sensitive dogs.

Yes, in most cases supplements can be combined and used together. If your dog has a specific health condition or is taking medication, consult your veterinarian first.

Most of our supplements are suitable for puppies from 3 months old, as long as the recommended dosage is followed.

Choose based on your dog’s needs: digestion, mobility, anxiety, urinary health, dental health, or joint support. Each product clearly explains its purpose and dosage. If you’re unsure, contact our customer service team or your veterinarian.

Yes! Our supplements are made in a naturally tasty biscuit format so dogs enjoy taking them daily.

Yes, some biscuit-format supplements can also be used as rewards during training. Just be sure to not exceed the recommended daily amount.

Yes! Our treats are made only from natural ingredients and are gently dehydrated at low temperatures to preserve nutrients.

Yes! They are hypoallergenic and easy to digest, making them suitable for dogs with common food sensitivities.

We offer a variety of natural flavors such as apple, sweet potato, carrot, pumpkin, banana, zucchini, and more.

They’re versatile! You can use them as an everyday routine treat or as a reward during training.

No. Treats are meant to reward or complement your dog’s diet, but they should not replace a balanced meal. Treats shouldn't amount to more than 10% of a dog's daily calorie intake.

We offer a variety of cruelty-free natural chew products such as yak cheese bars and durable coffee wood chews.

Yes, they are made from natural ingredients and are safe for most dogs. Always supervise your dog while chewing.

Yes! We also offer handmade dog bandanas available in several sizes and patterns.

Most orders are delivered within 2 to 7 business days, depending on your location and the time of year.

Yes! Free shipping is available on orders of $60 or more before taxes, anywhere in Canada.

At the moment, international shipping is not available.

Yes! Once your order has been processed, you will receive a tracking number to follow your shipment.

If your order has not yet shipped, contact our customer service team as soon as possible and we’ll do our best to update the address.

We accept the main payment methods available at checkout on our online store (credit cards and Paypal).

All products are considered final sale for food safety reasons. Returns are generally not accepted.

Exchanges are not automatically offered, but in special cases our team may review the situation. An exchange or refund may be possible with applicable fees.

Subscribe and save 10% on every recurring delivery. You can modify, pause or cancel at any time.

Contact our customer service team as soon as possible with a photo of the product, and we’ll help resolve the issue.

Yes! All our products are formulated with natural ingredients chosen for their safety and canine well-being. Furthermore, all the ingredients we use in our formulations are on Health Canada's List C - Veterinary Health Products, ensuring their safety for your pet!

Our recipes are made without artificial additives and are often free from major allergens, making them suitable for sensitive dogs. However, always check the product label if your dog has specific allergies.

Store products in a cool, dry place and keep them sealed to maintain freshness.

Yes! The dosage is indicated on each product and depends on your dog's weight and needs. You can find the dosage chart on the product page of our website as well as on the back of the bag.

Our supplements & treats are made in Quebec, Canada, using carefully selected ingredients and strict quality standards.

They are developed with the help of a veterinary nutritionist to ensure safe and effective formulas.

Yes! We work with over 300 retailers across Canada. You can find a store near you through our “Where to Find Us” page.

For pet supplies store, our Canadian national distributor is Kane Pet Supplies.

For veterinary clinics, our Canadian national distributor is CDMV.

Otherwise, you can contact us directly.

We started making products for our dogs, Walter and Maya, to repurpose brewery waste and incorporate fruits and vegetables into their diet to provide antioxidants. To learn more about our story, please visit our About us page!